FOR UK CUSTOMERS:
Goods must be returned within 14 days of receiving the goods. Including all paperwork and boxes provided, and item must be returned with a safe and secure shipping method, must be able to track package on-line. Buyer pays return shipping, unless item is not as described.
This does include misinterpretation of the WATCH SIZE, wrist or / and case size, buyer pay return shipping in this case too.
Please contact us to get return address details and confirmation in advance.
Return cost will be paid by buyer approx.£15 UK buyers and EU returns with courier approx. £75. In the case of missing paper-work, box, or any physical damage on the item / official paper-work, including ANY water-damage of item/paper-work or any original boxes, we reserve the right to give a partial refund based on the estimated cost of the damage.
For International orders, where expedited Courier service has been used eg. Fedex, UPS, DHL or other, only delivery charges for standard delivery will be refunded - standard international delivery approx. £15. International Sales (outside EU): Full refund if item is not as described and shown in the photos.
Please contact us in advance for any questions.
Please read the descriptions carefully, returns will not be accepted if the reason you are returning the item was disclosed to you in our description of the watch.
This includes misinterpretation of the WATCH SIZE, case size or/and wrist size.
For sales outside EU, returns only accepted when item is not as described.
Buyer covers all return shipping charges and all delivery charges In case of missing or damaged item, original documents, original box, approx charges will be:
Damage or Missing Original box: from £150
Damage or Missing Original Paper-work: from £250
Damage of item to be assessed on individual basis - full service excluding parts from £200 (depends on model)
Any water-damage or physical damage, refunds will not be processed until full estimate is presented by watchmaker.
We reserve the right to refuse to take the item in return if it has suffered any water-damage, physical damage, or any other damage due to misuse.
FOR UK CUSTOMERS:
Goods must be returned within 14 days of receiving the goods. Including all paperwork and boxes provided, and item must be returned with a safe and secure shipping method, must be able to track package on-line. Buyer pays return shipping, unless item is not as described.
This does include misinterpretation of the WATCH SIZE, wrist or / and case size, buyer pay return shipping in this case too.
Please contact us to get return address details and confirmation in advance.
Return cost will be paid by buyer approx.£15 UK buyers and EU returns with courier approx. £75. In the case of missing paper-work, box, or any physical damage on the item / official paper-work, including ANY water-damage of item/paper-work or any original boxes, we reserve the right to give a partial refund based on the estimated cost of the damage.
For International orders, where expedited Courier service has been used eg. Fedex, UPS, DHL or other, only delivery charges for standard delivery will be refunded - standard international delivery approx. £15. International Sales (outside EU): Full refund if item is not as described and shown in the photos.
Please contact us in advance for any questions.
Please read the descriptions carefully, returns will not be accepted if the reason you are returning the item was disclosed to you in our description of the watch.
This includes misinterpretation of the WATCH SIZE, case size or/and wrist size.
For sales outside EU, returns only accepted when item is not as described.
Buyer covers all return shipping charges and all delivery charges In case of missing or damaged item, original documents, original box, approx charges will be:
Damage or Missing Original box: from £150
Damage or Missing Original Paper-work: from £250
Damage of item to be assessed on individual basis - full service excluding parts from £200 (depends on model)
Any water-damage or physical damage, refunds will not be processed until full estimate is presented by watchmaker.
We reserve the right to refuse to take the item in return if it has suffered any water-damage, physical damage, or any other damage due to misuse.
